Frequently Asked Questions

Frequently Asked Questions


Please check out our “Getting Started” and “Tips and Tricks” videos below to get answers to most common questions.


Chatlight works with smartphones, tablets, laptops and desktop monitors that are less than 3/4” inch thick.

Chatlight LED’s can last over 50,000 hours with up to 120 minutes of lighting on the brightest setting.

We try to ship your Chatlight out on the same day that the order is placed.

Yes, without a doubt the light will improve your appearance while video chatting. It is very similar to the way we use a flash on a camera. Chatlight is best used in situation with challenging lighting conditions. That is to say, they are less effective when your ambient light situation is good, in which case Chatlight will serve as a “fill” light.

It does not matter how good your web cam is, the primary foundation of a good image is the lighting, not the lens. If there is insufficient lighting, even a good lens will battle to find focus and clarity. A good lens does not fix bad quality light.

Chatlight can be plugged in to a standard wall outlet or any USB port.

Chatlight was designed to give you balanced lighting needed for use with a standard laptop or monitor. Generally, this is 2 feet to 2 1/2 feet from the source.

Absolutely not. The light is directed away from the screen onto the face of the video chat user, and does not interfere with screen.

Chatlight is designed to project the optimal amount of light, that is based on studio photography equipment such as ring-lights, and Kino-flos. Chatlight allows your face to be recorded in a more flattering tone than a desk lamp which tends to make you look orange or yellow. Chatlight also has a surround-effect which helps create an even light cast and thus avoids shadows that make your imperfections look worse etc. The lighting emanating from our video chat is also diffused to soften the effect on your skin, thus making for a more pleasing appearance while chatting.

Chatlight has an expandable clip that attaches itself to your communications device.