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Warranty

Warranty

LIMITED 1 YEAR WARRANTY Glowzi, LLC (“Glowzi, LLC”) expressly warrants the Chatlight-branded product contained in its original packaging (“Chatlight Product”) will be free from defects in materials and workmanship for a period of ONE (1) year from the date of purchase by the original purchaser (the “Warranty Period”), subject to all the terms and conditions hereunder. This warranty is not assignable.

Glowzi, LLC only warrants new Chatlight-branded items sold by authorized retailers, system builders, and distributors. These warranties are valid only for the original owner of the product. Glowzi, LLC will not warranty items that are purchased second-hand. This is still true even if the product or packaging appears sealed, advertised as new, or never used in any way.

This warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports; (c) to damage caused by use with another product or system; (d) to damage caused by accident, abuse, misuse, neglect, improper installation liquid contact, fire, earthquake or other external cause; (e) to damage caused by operating the Chatlight Product outside of Chatlight’s published guidelines (e.g., technical specifications, user manuals and service communications.); (f) to damage caused by service performed y anyone who is not a representative of Chatlight or a Chatlight authorized service provider; (g) to an Chatlight Product that has been modified in any way to affect its functionality or capability without the permission of Chatlight; or (h) to defects cause by normal wear and tear or otherwise due to normal aging of the Chatlight Product.

If, during the Warranty Period, the purchaser submits a valid claim to Chatlight, the Glowzi, LLC’s sole obligation under this warranty shall be, at its sole option, (i) to replace the Chatlight Product; (ii) to repair, free of charge, the Chatlight Product, or (iii) to exchange the Chatlight Product for a refund of the purchase price. This warranty applies only on the condition that the product has been installed, maintained and operated under conditions of normal use and in accordance with Chatlight’s published guidelines.

TO THE FULLEST EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET FORTH HEREIN ARE IN LIEU OF ANY OTHER WARRANTIES, REMEDIES AND CONDITIONS, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OF TITLE, NONINFRINGEMENT, OR AGAINST HIDDEN OR LATENT DEFECT, ALL OF WHICH WARRANTIES ARE EXPRESSLY EXCLUDED AND DISCLAIMED. GLOWZI, LLC SHALL NOT BE LIABLE FOR LOSS OF PROFITS OR ANY SPECIAL, INCIDENTAL, EXEMPLANARY, CONSEQUENTIAL OR PUNITIVE DAMAGES WHICH PURCHASER OR THIRD PARTY MAY SUSTAIN, EVEN IF Glowzi, LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES. IN NO EVENT SHALL GLOWZI, LLC’S LIABILITY EXCEED THE PURCHASE PRICE OF THE DEFECTIVE PRODUCT. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THESE LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.

THIS WARRANTY SHALL NOT BE EXTENDED, ALTERED OR VARIED EXCEPT BY A WRITTEN INSTRUMENT DULY SIGNED BY GLOWZI, LLC.

Warranty coverage requires proof of purchase documentation evidencing the date of purchase (sales receipt or invoice) and original packaging. To obtain warranty service during the warranty period, contact Glowzi, LLC by emailing warranty@chatlight.com or visit us at http://www.chatlight.com. The consumer is responsible for all shipping costs. When shipping from outside the United States this will include freight, duty, customs fees and taxes. All pricing is in USD.

FOR WARRANTY INFORMATION AND REGISTRATION VISIT US AT [http://www.chatlight.com/pages/warranty].  The Chatlight logo is a trademark of Glowzi, LLC. Other trademarks are owned by their respective companies.